Terms & Conditions
These terms apply to every bin rented from MTF Group Ltd., whether booked online, through the booking assistant or by phone. Booking a bin means you agree to them.
Pricing & payment
Each flat rate covers delivery, pickup and disposal up to the included weight. All prices are plus 13% HST. Payment is taken by card when you book. Any extra charges listed below are billed to the same card after pickup, once the load has been weighed.
Rental period
General waste bins stay on site for 7 days and excavation bins for 4 days, counted from the delivery date. Extra time is $30 per day or $140 per week.
Weight
Every load is weighed at the disposal site. Weight over your bin's allowance is charged at $155 per tonne ($135 per tonne plus a $20 per tonne tariff surcharge). Do not fill above the top edge of the bin - an overfilled bin cannot be legally transported and must be levelled before pickup.
What can go in the bin
No hazardous waste, paint, propane tanks, tires or batteries. Drywall, wood, shingles, furniture and yard waste are accepted in general waste bins.
Excavation bins take soil, sand, concrete, brick or asphalt - one material per bin. A $100 mix fee applies if an excavation bin holds more than one material or any general waste. Prohibited items found in a load are removed and the disposal cost is charged to you.
Placement & hard surfaces
You choose where the bin is placed and must keep that spot clear and reachable for our truck. Bins are heavy and can mark or crack driveways, interlock, curbs and lawns. MTF Group is not responsible for damage to driveways, interlock, asphalt, concrete, curbs, lawns, landscaping, underground services or any other property caused by the bin or our truck at the placement location you choose or on the route to it.
A wooden driveway platform is available free on request. It reduces the risk of damage but does not remove it.
Permits
No permit is needed on private property. Placement on a street or boulevard requires a road-occupancy permit from your city. Getting the permit, and any fines for not having one, are your responsibility.
Delivery & pickup
Same-day delivery is available when you order by 10 AM, Monday to Saturday, subject to availability. There are no Sunday deliveries. You do not need to be home. To request a pickup, swap, cancellation or new date, call or text dispatch at (647) 966-2300 as early as possible.
Your responsibility
The bin remains the property of MTF Group Ltd. While it is on your site you are responsible for its contents and for any loss of or damage to the bin beyond normal wear.