Straight answers.
These are the questions customers ask most before renting a bin from MTF Group: same-day delivery, which size to choose, what the price includes, what costs extra, permits, driveways and what cannot go in a bin. Every answer is short and exact. For anything else, call dispatch or ask the booking assistant.
Booking and delivery
Can I really get a bin today?
Yes - order by 10 am, Monday to Saturday, and MTF usually delivers the same day, if a bin is available. The booking assistant only shows dates it can actually hit.
Is it safe to pay in the chat?
You pay by typing your card into a secure card box right inside this chat - there's no separate page or form. Your card details go straight to Stripe, never to MTF, and you'll get an order number right away.
Do I need to be home for delivery?
You don't need to be home. Tell us where you want it. Dispatch texts your delivery window and drops it in place.
Sizes and prices
What size do I need?
Roughly: 10 yard for a garage, 14 for a basement or roof, 20 for a whole house, 30–40 for construction. Soil, concrete or brick need an excavation bin (5, 7 or 14 yard) - one material per bin. Describe the job to the assistant and it will recommend one. General waste bins run 1 to 3.5 tonnes included, with three smaller excavation sizes for soil, concrete or brick. Tell the assistant the job and it'll name a size.
What's included in the price?
Delivery, pickup and disposal up to the bin's weight limit: 1 to 3.5 tonnes depending on size. Every price already includes 13% HST, so the total you book is the total you pay.
What costs extra?
Extra weight costs $155 per extra tonne. Extra days cost $30 a day over. A $100 mix fee applies. These charges are billed after pickup, once the load is weighed - never charged upfront. Outside our main service area, an extended-area delivery fee applies, shown in full in your quote before you pay. Extra-weight rate: $135.00 per tonne plus a tariff surcharge of $20.00 per tonne (total $155.00 per tonne).
How is the weight charged?
Every load is weighed at the disposal site. Each tonne over the weight included in your rate is $155. Extra-weight rate: $135.00 per tonne plus a tariff surcharge of $20.00 per tonne (total $155.00 per tonne).
Placing the bin
Will it damage my driveway?
Ask for a wooden platform and we'll place it between the bin and your driveway. See our Terms & Conditions for hard-surface details.
Do I need a permit?
No permit needed on your own driveway or property. Street or boulevard placement needs a road-occupancy permit - the cost and rules vary by city, so check your city's page on this site.
How full can I load the bin?
Level with the top, no higher. Overfilled bins can't legally be transported.
What goes in
What can't go in the bin?
No hazardous waste, paint, propane tanks, tires or batteries - every load goes to a licensed facility. Soil, concrete and brick need their own excavation bin, one material per bin, or mixing triggers the $100 fee.
Anything else? Call dispatch at (647) 966-2300.
Your bin could be in the driveway by dinner.
Thanks - we've got your request. For anything urgent, call Dispatch (647) 966-2300.
We couldn't send that. Call Dispatch (647) 966-2300.