Privacy Policy

At MTF Group, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website, products, and services. By accessing or using our website, you consent to the terms of this Privacy Policy.
  1. Information We Collect About You

    2. We may collect personal information from you when you voluntarily provide it to us or when you use our website and services. The types of personal information we may collect include:

    • Contact information (e.g., name, email address, phone number)
    • Billing and payment details
    • Demographic information
    • Information provided through customer support or inquiries
  2. How We Use Your Personal Information

    3. We use the collected information for various purposes, including:

    • Providing and improving our products and services
    • Processing and fulfilling your orders and requests
    • Communicating with you about updates, offers, and promotions
    • Personalizing your experience on our website
    • Analyzing and improving our website’s performance and functionality
    • Responding to your inquiries and providing customer support
    • Protecting our rights and enforcing our terms and conditions
  3. Information Sharing

    4. We may share your personal information with trusted third parties under the following circumstances:

    • Service Providers: We may engage third-party service providers to perform functions on our behalf, such as processing payments, analyzing data, or providing customer support. These service providers will have access to your personal information only to the extent necessary to perform their designated tasks and are obligated to maintain its confidentiality.
    • Compliance with Laws: We may disclose your personal information to comply with applicable laws, regulations, or legal processes.
    • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs, along with any choices you may have regarding your personal information.
    • Consent: We may share your personal information with your consent or as otherwise disclosed at the time of collection.
  4. Data Security

    5. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee its absolute security.

  5. Cookies

    6. When you visit a website, small text files known as cookies are saved on your computer or device. We use cookies to remember your preferences, improve the user experience, and analyze website performance. While it is possible to disable cookies by adjusting your browser settings, please note that certain features of our website may not work correctly without them.

  6. Third-Party Tracking

    7. To monitor and analyze user behavior on our website, we utilize Google Tag Manager, Google Analytics, and Facebook Pixel. These tools employ cookies and other tracking technologies to gather anonymous data about your interactions with our website. This information is crucial in enhancing our website and services.

    If you wish to learn more about the privacy practices of Google, please refer to their privacy policy at: https://policies.google.com/privacy.

    For additional information about Facebook’s privacy practices, please visit their privacy policy at: https://www.facebook.com/policy.php.

  7. Changes to this Privacy Policy

    8. We may update this Privacy Policy periodically to reflect changes in our information practices. We will notify you of any significant changes by posting a prominent notice on our website or by sending you an email notification. We encourage you to review this Privacy Policy regularly.

  8. Contact Us

    9. If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us at:
    Email: hello@mtfgroup.ca
    Phone: +1 (416) 658-5222
    Address: 56 Hyde Ave, Toronto, Ontario, M6M 1J4, Canada